Archives: Testimonials

Plumbing Replacement in Maryville, TN 37894

“Ron Riva did an assessment of failing hot water heater, recommended replacement, and performed same day installation. He answered questions regarding old unit status and new unit selection. He was a pro in all aspects of the encounter and my wife and I are glad to have hot water again with minimal downtime.”

– Keith F.

Heat Pump Maintenance in Loudon, TN 37774

“Daniel was professional, thorough and polite.”

– Diane Z.

Air Conditioner Installation in Maryville, TN 37801

“Excellent service! So far it's working great and I am very happy. Technician very knowledgeable and professional. I highly recommend!”

– Frances G.

Heat Pump Repair in Louisville, TN 37777

“I have had the need for service repairs for my home HVAC system and each time A&L has always proven to be "The right AC Company"! I received a phone call informing who and when they would arrive with email follow ups. Thank you Daniel for another great experience today, explanation of each option and repair completed thoroughly in a timely manner.
I have referred A&L on many occasions to family, friends, and business owners and have always gotten a return message saying what great service they received! I will continue to use A&L HVAC & Plumbing with confidence!”

– Steve W.

Gas Furnace Installation in Other, TN 37914

“Excellent service, promptly installed by nice people.”

– Scott B.

Air Conditioner Maintenance in Maryville, TN 37804

“The company is top notch. Daniel was professional, as all their techs are. I was lucky to find them and feel confident in them handling my HVAC system.”

– Kimberly K.

Plumbing Repair in Maryville, TN 37804

“We recently purchased a flipped house which we thought would be like buying a new home since everything was just updated. Instead, upon taking the first bath, water came up through and under the toilets and the tub would not drain ( I did have it inspected). I called A & L Heating and Air, who I have used solely for over 15 years and am grateful that they started to do plumbing also. Ron came out and gave it a look over and we eventually had to replace the sewer line to the road along with resetting a toilet and many other repairs to improperly installed plumbing. Ron clearly explained the problems, the different ways that they can be resolved and how much each option would cost. He let me decide if and when for each issue and then from there created a detailed work order for my approval. Ron was professional, worked cleanly, and was really polite. A&L uses technology to your cell phone to let you know when the repair guy is coming and when on the way along with a picture for safety. I would highly recommend A&L Heating and Air, and plumbing to the folks in Blount County.”

– Tammy H.

Geothermal Heat Pump Installation in Loudon, TN 37774

“Taylor did a phenomenal service of installing a replacement geo-thermal unit and explaining details and answering questions.”

– Danny S.

Heat Pump Repair in Louisville, TN 37777

“Recently, on the coldest nights of the year, with ice and snow covering everything, my heat quit working. Frantically, I called every HVAC service in town, and only one, A and L, said they could help me. The person that I spoke to, I'm sorry I can't remember your name was so kind and helpful.
And Mr Timothy Holler, the technician, was incredibly professional, knowledgeable, respectful, clean and cared about my dog! He was able to quickly diagnose the problem and made the necessary repairs. He also walked me through what I could do if it happened again. And another thing I really liked about this company, is that he didn't try to sell me anything else. I have had other HVAC companies try to do that.
I highly recommend this company and give them 10 Stars!”

– bb A.

Heat Pump Replacement in Alcoa, TN 37702

“Punctual, professional, honest service performed. A very good experience and will definitely use A&L again. Tim Holler did an excellent job.”

– Brenda N.

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