The office team was great with professional and courteous service from Samantha, Ashley and Linnea. They responded to a;; of my questions and worked closely with my Energy Star rater.
Aaron and Linnea did a great job designing my system to Energy Star standards and Aaron helped me with the inspector, who was not familiar with all of the code requirements and inspection issues.
A&L is a great company and I highly recommend them.” – Scott M.
- Scott M.
“Matthew was prompt, personable and explained everything clearly. Great job!”
– Jeanette D.
- Jeanette D.
“Steven did a good job diagnosing the problem. He was very polite, but that only somewhat tempers my anger over this HVAC system.
I am frustrated that my very very expensive heat pump has broken twice in the past five years. While labor is expensive even under warranty, I shudder to think what it will cost when parts are no longer covered. Burned out DC motors and inverter boards will more than negate whatever savings I am making with a variable speed unit. I am also bearing the cost of resistance heating while waiting for parts and return visits.
I give Steven 5 stars for his effort. A&L and Bryant both get terrible ratings for poorly performing new equipment and high labor costs on warranty work.
John Winn”
– John W.
- John W.
“Matthew was all that one expects in a service technician, courteous, knowledgeable, & a great people person. Nice to know we are in good shape for the winter, & where the equipment is, to make that happen.
Great, working with professional minded people, from dispatch, service, & company efforts to make it an enjoyable experience.
Sincerely, RichLee”
– Rich D.
- Rich D.
“Steve was very knowledgeable and explained the problem very well”
– Ron L.
- Ron L.
“Steven does an excellent job. We always learn something when he comes that helps us keep our geothermal unit well maintained.
Karen and Mark”
– Karen H.
- Karen H.
“Installed a new heat pump and was hard working, professional and friendly with an excellent installation!”
– Earle B.
- Earle B.
“From start to finish, Jason and Matthew did an excellent job.”
– Jeff S.
- Jeff S.
“I called last minute as usual as most people do in these situations.He came to the house and knew exactly what was wrong with the air conditioner and replaced the pump.He was a very nice and helpful guy.Would use him again.”
– Carla L.
- Carla L.
“Great young man. Quick diagnosis and fix. Thanks”
– Ron M.
- Ron M.